How AI integration actually helps small teams (and where it doesn't)

The most useful AI integrations we've built aren't flashy chatbots — they're small automations that remove repetitive work. Auto-categorizing support tickets, summarizing long documents, or flagging anomalies in data are the kinds of features that save real hours every week. Where AI tends to disappoint is when it's added for its own sake, without a specific workflow problem it's solving. The teams that get the most value start with a clear bottleneck, then ask whether AI is actually the right tool for it.